Logging on to the Web Licensing Utility

Some pages of the ICONICS Web Licensing Utility Site are publicly accessible to the anonymous user and the user can access the content of those pages without logging in. Other pages require the user to provide credentials and log into the Web Site. The login dialog (see Figure 1) will prompt the user when requesting access to the secured pages. The user is required to provide an account email address and password.

Figure 1

Once logged in, your name will be displayed on the upper left corner of the left menu bar and you can access some features related to your account, such as Change Password and View your profile.

Figure 2

Create New Login Account

If you do not have an account with the new Web Licensing Utility, you can create a new one following the steps below.

1. On the login page, or from the left bar menu, click Create New Account. The Create New Account Wizard will start.

2. If you have an existing account in the previous version of the ICONICS Web Licensing Utility Site, select yes. This will link your old account to the new one being created and display your old login name and password. If you are a new user, select No, I am a new user. Click Next.

Figure 3

3. Fill in the requested personal information. The email address provided in this step will become your new user name to log into the Web Site. Click Next.

Figure 4

4. Fill in your Company Information. Click Next.

Figure 5

5. Confirm your account by reviewing your email address and inserting your password. Click Next.

Figure 6

6. Once your account is successfully created you can log in into the web site.

Figure 7

Forgot Password?

1. If you have forgotten your password click on the Forgot your Password? Link in the Login page. Insert your email address and click Submit.

Figure 8

2. An email will be sent to your email address with a newly created password. Log into the Web Licensing Utility Site using your email address and the new password. You can reset this password using the change password page once you are logged in.

Figure 9

Change Password?

1. After logging in, you can access your account information by clicking on the arrow next to your name in the left menu. Select and Click on the Change Password link.

Figure 10

2. Insert your current password, your new password and confirm the new password. Click Change Password to proceed with the change

Figure 11

3. A Password change confirmation message will be displayed.

Figure 12

View/Change User Profile

1. After being logged in, you can also review and update your current profile information. Access your account information by clicking on the arrow next to your name in the left menu. Select and View your profile link.

Figure 13

2. You can update the displayed information. Click Save Changes to commit your changes.

Figure 14

Issue a new Software License

1. On the machine where you want the GENESIS32 license to reside, open the License Utility by going to Start -> Programs -> ICONICS Software Licensing.
2. Once the License Utility opens, go to Actions -> Authorize License.
3. You will see a dialog come up with a Site Code and a blank for a Site Key as show in figure below. Leave this window open.

Figure 1

4. Go to www.iconics.com/supportworx, launch the Web Licensing Utility Site by clicking on License Your Product.

Figure 2

5. The Home page of the Web Licensing Utility Site will be loaded. Select the Software License Icon to access the Software License Options.

Figure 3

6. You will be required to log in to access the Software License Options. Insert your email address and password and click Login

Figure 4

7. Once you have logged into the website, click on the New License link in the top navigation bar.
8. Enter your Product Registration Numbers and Customer Keys for the products to License. Click Next.

Figure 5
NOTE: Your Customer Key and Product Registration Number are usually on the back of the original CD that ICONICS sent to you.

9. In the next screen it is requested to identify the end user for whom the license is being issued. You can look up a list of already inserted end users or insert a new one by clicking the Existing End Users link or clicking the Create New link respectively.

Figure 6

10. Clicking the Existing End User link, will open a new window with a list of already inserted end users previously entered by you or tied to the product registrations numbers entered in the previous screen. Select an end user from the list and click Select or double click the selected end user. If you are the end user and you are not listed in the grid, you can click on I am the End User to insert your data as the new end user. After identifying the end user, click Next.

Figure 7

11. In the next screen, you will see a list of the products that are available for you to license; check all the products that you would like to license. Copy the Site Code from the license utility of the destination station and paste it into the Site Code text box of the current web page. Click Next.

Figure 8

12. Review the license information before proceeding. Click Generate Site Key to issue the new site key.

Figure 9

13. The next page will show you a summary of what will be in your license.

Figure 10

14. Copy and paste the generated Site Key into your License Utility in your PC and click on the Update Button.
15. You should now have a license when you go to Actions -> View License.

Adding To Existing Software License

Go to www.iconics.com/supportworx, launch the Web Licensing Utility Site by clicking on License Your Product.
1. Once you have logged into the website and accessed the Software License Home Page, click on the Add to License link on the top menu bar.
2. Enter your Current Site Key, Customer Codes , and Product Registration Numbers. Click Next.

Figure 11

3. In the next screen, you will see a summary of the current license and a list of the products that are available for you to add to the existing license. Check all the products that you would like to license. Copy the Site Code from the license utility of the destination station and paste it into the Site Code text box of the current web page. Click Next.

Figure 12

4. Review the license information before proceeding. Select Generate Site Keyas shown in the figure below.

Figure 13

5. The next screen will display the new site key.

Figure 14

6. Enter the Site key into the Iconics License Utility for License activation.

Killing a License

Go to www.iconics.com/supportworx launch the Web Licensing Utility Site by clicking on License Your Product.. 1. Once you have logged into the website and accessed the Software License Home Page, click on the Kill License link on the top menu bar.
2. Open your License Utility on your source machine by going To Start -> Programs -> ICONICS Software Licensing.
3. Once the License Utility is opened, go to Actions -> Kill License.
4. It will then ask you for a user name and password as seen in figure below. Enter your name and the password: “itisok” (without quotes).

Figure 15

5. Copy the Site Key in to the Site Key field on the webpage and the Kill Confirmation Code into the Kill Code field on the webpage and select Remove Key button in the webpage.

Figure 16

6. You will get a message confirming that the Site Key has been successfully deleted as shown in the figure below. The products associated with the deleted Site Key will be available to be re-licensed.

Figure 17

Issue a new Hardware Key License

1. Plug your HW Key* into your computer’s USB port.
*NOTE: A permanent key has a blue label, a temporary key has a pink label.

2. Go to www.iconics.com/supportworx, launch the Web Licensing Utility Site by clicking on License Your Product

Figure 1

3. The Home page of the Web Licensing Utility Site will be loaded. Select the Hardware License Icon to access the Hardware License Options.

Figure 2

4. You will be required to log in to access the Hardware License Options. Insert your email address and password and click Login. If you need help setting up a new login see section “Logging on to the Web Licensing Utility.”

Figure 3

5. Once on the Hardware Licensing page click on Program License to issue your new Hardware Key License.

Figure 4

*NOTE: On the first time you will receive a prompt at the top of your screen to install an add-on. Click on it.

Figure 4.a

*NOTE:You will then see a drop down and here click on Install ActiveX Control.

Figure 4.b

*NOTE:This will bring up a dialog box asking you if you want to install the software. Click Install.

Figure 4.c

6. You will now be directed to a page that tells you to plug in your Hardware Key if you have not already done so, then click Next

Figure 5

7. On the Program License page type in your Product Registration number(s) and Customer Key and click Next.

Figure 6

NOTE: Product Registration Number(s) and Customer Key(s) can be found on the back of the ICONICS CD/DVD case(s).

8. You will now be asked to identify an End User. If you are the End User, click on Existing End Users and click on I Am the End User at the bottom of the dialog box. That will bring up your information. If this information is accurate click Next, if not click on Edit and update as needed and click Save.

Figure 7

9. If you are not the End User, but you have licensed a product for the customer before, also click on Existing End Users and in this case click on the End User in the list that you want and click Select

Figure 8

10. If you need to create a new End User, click on Create New.

Figure 9

11. Fill out all of the fields and click Save and then Next.

Figure 10

12. On the next page you will be asked to select the products that you would like to add to the key. If it is a permanent key, only check off the products listed under Permanent License. Then click on Next at the bottom of the page.
If you are licensing a temporary key, those products are available to check off below the permanent ones.

Figure 11

13. Now you will see a summary of the products you have selected. If they are correct, click on Complete.

Figure 12

14. You will then get a confirmation page showing what products have been registered. You (the person logged on) will get a confirmation email with this information for your records. You should now have a license when you go to Actions -> View License.

Figure 13

Adding To or Removing From an Existing Hardware Key License

1. If you need to add or remove products from your Hardware Key License, follow steps 1 through 11 under the Issue a New Hardware Key License section. Once on the page listing all of the licensed and available products, simply uncheck any that you may want to remove and check off any available ones that you may want to add

Figure 14

2. Follow steps 13 through 14 under the Issue a New Hardware Key License section to complete your changes.

Killing a Hardware Key License

1. If you would like to remove all products from your Hardware Key License at once, you can click on Kill License on the Hardware Licensing Page.

Figure 15

2. On the next page you will be reminded to make sure you Hardware Key is plugged into your computer. If it is, click Next.

Figure 16

3. Now on the Kill License page you will be asked to review all of the products you are removing. If everything is correct, click Complete.

Figure 17

4. You will then get a confirmation page showing what products have been removed and you (the person logged on) will get a confirmation email with this information for your records.